Bio block

The bio block allows the chatbot to reply customer intent inquiring about the purpose of your chatbot, such as "who are you", "what do you do", "who made you", etc.

To add a bio block to a dialogue flow, click the green human button and select Bio.

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True & false phrases

Proto's HermesAI™ natural language processing engine is trained to detect multilingual bio inquiries automatically. However, there might be some bio inquiry phrases that need to be specifically included or excluded, depending on the language and industry.

Under the TRUE tab, type the bio inquiry phrases to which the chatbot will certainly reply.

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In the opposite case, under the FALSE tab, type the bio inquiry phrases to which the chatbot will certainly not reply.

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What’s Next