Creating companies

Companies in the Proto AICX platform are the organization that operates your contact centre.

Auto-assign

After registering for the AICX platform, you'll be automatically assigned to a company with the name you provided during the sign-up process. You'll have the option to either rename this company or create a new one, giving you more control over your account and branding on the platform.

New company

Adding a new company on the platform is easy. Simply follow these steps:

  1. Click on the company icon located at the bottom left of the screen.
  2. Click on the arrow next to the current company's name, and select Create Company from the dropdown menu.

A popup will appear where you can upload an avatar and enter the new company name. Once you're done, select Create Company.

Edit company info

To edit your company's information, follow these steps:

  1. Click on the company icon at the bottom left of the screen.
  2. Select General Settings.

  1. In the General tab, you can edit your company's name and avatar.

Lastly, if you're interested in testing out our experimental features before they're officially released, consider joining our Beta Program.

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Reminder

Please note that the features available in our Beta Program may still be in development and can have some minor issues or bugs. We appreciate your help in testing these features and providing us with valuable feedback to improve our platform.


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