Creating companies

Companies in the Proto AICX platform are the organization that operates your contact centre.

Auto-assign

Once you sign up to the AICX platform, you will be auto-assigned to a company with the name of your provided organization. You can rename this company or create a new company.

New company

To add a new company, click the company icon at the bottom left, click on the arrow next to the company's name and then select Create Company.

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A popup will appear. Upload the avatar and enter the company name, then select CREATE COMPANY.

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Edit company info

To edit company info, click on your Company icon at the bottom left corner, then select General Settings.

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You can edit the Company name and Avatar in the General tab.

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If you would like to try the experimental features of Proto before they're released, you can join the Beta Program.

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Reminder

The Beta features can be unstable and have a few minor problems or bugs.


What’s Next