Creating companies

Companies in the Proto AICX platform are the organization that operates your contact centre.


Once you sign up to the AICX platform, you will be auto-assigned to a company with the name of your provided organization. You can rename this company or create a new company.

New company

To add a new company, click the company icon at the bottom left, click on the arrow next to the company's name and then select Create Company.


A popup will appear. Upload the avatar and enter the company name, then select CREATE COMPANY.


Edit company info

To edit company info, click on your Company icon at the bottom left corner, then select General Settings.


You can edit the Company name and Avatar in the General tab.


If you would like to try the experimental features of Proto before they're released, you can join the Beta Program.



The Beta features can be unstable and have a few minor problems or bugs.

What’s Next