Email block

The email block allows the chatbot to send emails during chats with the customers.

To add an email block to a dialogue flow, click the blue chatbot button and select Email.

When the Recipient, Subject, and Message are complete, click SAVE.

To add multiple recipients in the Recipient, use a comma to separate the recipients email addresses. For example: [email protected], [email protected], [email protected].

To use the customer info collected from the survey block or JSON API block, use the curly bracket syntax {} to represent the variables.

What’s Next