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The SNAPSHOT tab in Analytics is an overview of chatbot performance.‍

To navigate the SNAPSHOT page, choose the desired chatbot from the menu in the header.

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‍‍‍‍‍‍The QUICK STATS section summarizes the most important chatbot metrics for the past 24 hours.

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‍‍‍‍The HUMAN HEATMAP section displays the popularity of a chatbot according to location. Hovering your cursor over the heatmap will display the total number of customers in that particular country in the last 30 days.
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