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Proto AICX
Intro to Proto's AICX platform
Creating companies
Adding users
Managing permissions
Managing billing
Restricting IPs
Editing your profile
Setting your user status
Build
Creating chatbots
Adding human blocks
Message block - Human
Media block - Human
Trigger block
Greeting block
Goodbye block
Bio block
Negative block
Positive block
Filler block
Adding bot blocks
Message block - Bot
Media block - Bot
Survey block
Carousel block
Agent takeover block
JSON API block
Modify variable block
Switch language block
Branch block
Email block
Checkpoint block
Jump block
Create case block
Hyperlink block
Adding languages
Testing chatbots
Augmenting Proto AI with Generative AI
Chat
Creating teams
Adding agents
Chat notifications
Chat transfer
Chat takeover
Agent aliases
Canned replies
Satisfaction surveys
Customer notes
Adding welcome messages
Adding canned replies
Reviewing chat history
Track
Creating case groups
Creating cases
Adding categories
Adding custom fields
Adding respondents
Creating an observer account
Adding observers to respondents
Creating internal notes
Creating public replies
Data
Bring Your Own Database
Channels
Africa's Talking
Bitrix24
LINE
Messenger
Microsoft Teams
Telegram
Twilio SMS
Twitter
Viber
Webchat
WhatsApp (Twilio)
WhatsApp
Zalo
WordPress
Humans
Creating human profiles
Editing human profiles
Filtering human profiles
Managing tags
Analytics
Creating dynamic reports
Developer API
Webchat API
Authentication API
Webview API
Messaging APIs
Webhooks
Proto Script & Template Language
Proto Variables
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Deployments